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Can't Access Your Account?

Users of Birth Recovery Center who are having trouble accessing their account

Updated over a month ago

Sorry to hear you are having trouble accessing your account.

The Birth Recovery Center app is hosted on Mighty Networks platform.

For simplicity we have copied their help article related to this issue below.

Resetting Your Password

If you already have a password but need to reset it:

  1. Use a Web Browser: You'll need to use a web browser to reset your password, not the mobile app.

  2. Click “Forgot Password?”: On the sign-in page for your Mighty Network, click the "Forgot password?" link below the "Password" text box. On the next page, enter your email address and click "Send Email."

  3. Check Your Email: You’ll receive a password reset email. If you don't see it in your inbox, check your spam or junk folder. This email is valid for only one hour, but you can send yourself as many password reset emails as needed.

Important Note: If you click "Forgot Password?" in the mobile app, you’ll receive a magic link email that automatically logs you back into the app, but it will not allow you to reset your password. To reset your password, you must do so through a web browser.

If you're not receiving the password reset email, click here.

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